Return Policy:
Thank you for shopping at Taera.com (referred to as "the website"). We strive to provide you with the best shopping experience and want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, we offer a hassle-free return policy to ensure your satisfaction.
1. Eligibility for Returns:
- To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
- Returns must be initiated within 14 days of receiving your order.
2. Return Process:
- To initiate a return, please contact our customer support team through the provided channels. Our team will guide you through the return process and provide you with the necessary instructions.
- Please ensure that you include the original order number, your contact information, and a brief description of the reason for the return.
- Once your return is approved, we will provide you with a return shipping address.
- You are responsible for the return shipping costs. We recommend using a trackable shipping service to ensure the safe return of your item.
- Upon receiving the returned item, our team will inspect it to ensure that it meets the eligibility criteria mentioned above.
- If the return is approved, we will process the refund to your original payment method. Please note that shipping charges and any applicable taxes or customs duties are non-refundable.
3. Exchanges:
- We currently do not offer direct exchanges. If you wish to exchange your item, please follow the return process mentioned above and place a new order for the desired item on our website.
4. Non-Returnable Items:
- For hygiene reasons, we do not accept returns or exchanges on earrings or any other jewelry items that come in direct contact with pierced skin.
Taera is a renowned brand offering an exquisite collection of artificial jewelry for women. Our focus is to provide trendy and affordable designs without compromising on quality and craftsmanship. Whether you're looking for statement pieces or everyday wear, Taera has a wide range of options to suit your style.
At Taera, we understand the importance of detail and strive to create jewelry pieces that are made to perfection. Our team of designers puts their creative expertise into every piece, ensuring that it reflects both traditional and modern aesthetics.
Customer satisfaction is our top priority. We aim to provide a seamless shopping experience and ensure that each customer is delighted with their purchase. If you have any questions or concerns regarding our return policy or any other aspect of our brand, please contact our customer support team, and we will be happy to assist you.
Thank you for choosing Taera as your go-to brand for lifestyle fashion.